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    24/7 US-based Customer Care Center. Always Ready to Help.   Reliable and consistent service and your satisfaction is our top priority. We’re always available to help you with your ancillary service needs. From the moment you connect with one of …

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    Provider Portal   Welcome Network Providers  Please use this portal for fast and secure document submissions such as claims, invoices, medical reports, W9s, signed LOAs, EFTs, etc., to our Provider Relations Department. Simply select the item from the list below …

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    Need a quote on a product or service? Simply complete the form below and an intake specialist will quickly provide you a guaranteed price quote. Please make sure that all fields are completed to ensure that we provide the best …

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Our Customers Say

  • “I just wanted to let you know how amazing everyone at Orchid is in assisting me in getting the job done. I have had several urgent requests lately or issues with getting scripts or the order and I know if I send my request to Orchid, it will be taken care of no matter what the obstacle is. I just had to send another urgent request for an MRI on my patient this morning without notes or a script, and I have to be out of the office today, but I know your team will take care of it which eases my mind. Please let everyone know how much I truly appreciate all they do for me!”

  • “Orchid Medical gives me more time in my day to focus on managing my claims. They are reliable, honest, and care about helping my patients get the treatment they need quickly. Not only do they save my company money on home health, but their turnaround of service is so quick and precise that I do not have to spend any time on following up for scheduling or reports.”

  • “I discussed the case with the claims examiner and it looks like the pain management doctor cut off the medication. It appears the UDT revealed that the patient was using marijuana in violation of her pain contract. Because of this, the Dr. stopped prescribing medications. So, yes, please close the file. I think this is a great result of the UDT testing!”

Read more testimonials here

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Ste. 500
Orlando, FL 32801

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F: 866.246.8587
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