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“I just wanted to let you know how amazing everyone at Orchid is in assisting me in getting the job done. I have had several urgent requests lately or issues with getting scripts or the order and I know if I send my request to Orchid, it will be taken care of no matter what the obstacle is. I just had to send another urgent request for an MRI on my patient this morning without notes or a script, and I have to be out of the office today, but I know your team will take care of it which eases my mind. Please let everyone know how much I truly appreciate all they do for me!”
“Orchid Medical gives me more time in my day to focus on managing my claims. They are reliable, honest, and care about helping my patients get the treatment they need quickly. Not only do they save my company money on home health, but their turnaround of service is so quick and precise that I do not have to spend any time on following up for scheduling or reports.”
“I discussed the case with the claims examiner and it looks like the pain management doctor cut off the medication. It appears the UDT revealed that the patient was using marijuana in violation of her pain contract. Because of this, the Dr. stopped prescribing medications. So, yes, please close the file. I think this is a great result of the UDT testing!”
Calls are answered directly by intake specialists who process the referral and assign it to a dedicated care coordinator
Call: 866.888.6724
Fax: 866.246.8587
Email: [email protected]
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