Analyst, Accounts Receivable

Job Purpose responsible for day-to-day accounts processing. This position will require strong professional communication skills, attention to detail, problem solving skills, and the ability to carry out multiple tasks in a fast paced, changing environment.

Key Responsibilities

  • Consults with claim processors at third party payer companies regarding disputes.
  • Follows up on bills not processed within usual claim period.
  • Stamps, files and maintains all relevant accounting documents and files.

 Required Skills/Experience 

  • Bachelor’s degree or relevant equivalent experience preferred.
  • Must be computer literate and able to manage high volume of inbound calls.
  • Must have outstanding customer service, problem-solving and strong verbal communication skills.
  • Clear speaking voice is required.
  • Previous accounts receivable or accounts payable experience preferred.

Care Coordinator

Job Purpose to provide customer service assistance to clients who are arranging for medical services or products to be provided to workers’ compensation patients. The Care Coordinator is the first and main point of contact for our clients and network providers.

Key Responsibilities

  • Responsible for assisting clients via phone, email, and fax.
  • Ability to answer questions regarding medical services/products and pricing.
  • Arrange for patients to receive medical services/products in a timely manner.
  • Locate vendors in areas when there is no network coverage.
  • Follow up with patients to make sure that all the services/products were provided and that the patient’s needs have been met.
  • Update clients verbally and via email throughout and following the order process.

 Required Skills/Experience 

  • Bachelor’s degree or relevant equivalent experience.
  • Strong organization, problem-solving and group work leadership skills.
  • Ability to interact with people of all ages and cultural backgrounds.
  • Sound, current computer and small office management skills.
  • Effective verbal and written communication skills with an outgoing personality.
  • 1-2 years of customer or patient service experience preferred. 

Marketing & Sales Coordinator

Job Purpose Serving as the marketing director’s right hand, the marketing & sales coordinator assists with the development and execution of marketing strategies, messaging and branding to support the growth and expansion of the company.

Key Responsibilities

    • Provides support in the development and execution of marketing, advertising, public relations, messaging and branding plans
    • Develops proposals, newsletters, marketing collateral, advertisements, email marketing campaigns, manuals, presentations, etc.
    • Creates sales support materials including collateral, presentations, guides, and email templates
    • Maintains content and provides updates to the company website
    • Develops social media content and manages social media outreach
    • Formats documents and presentations to meet corporate brand standards 
    • Researches competitors, media coverage and industry trends and requests public documents through freedom of information act
    • Coordinates the company’s participation in events such as conferences, client events, internal meetings and webinars
    • Works collaboratively with vendors such as marketing agencies, printers and promotions dealers
    • Executes the procurement of promotional items and manages inventory  
    • Assists in the management of marketing budget and maintains records of purchase orders and invoices
    • Executes marketing and survey campaigns and tracks effectiveness and results
    • All other duties as assigned

 Required Skills/Experience 

  • Bachelor’s degree or relevant equivalent experience.
  • Bachelors degree in marketing or communications, or a minimum of three years of work experience in marketing, communications, public relations, advertising
  • Technical skills:
    • Microsoft Word – Advanced
    • Microsoft PowerPoint – Advanced
    • Microsoft Excel – Proficient
  • Adobe, HTML and web design are a plus
  • Strong interpersonal and written communication skills
  • Effective time management
  • Exceptional problem-solving skills
  • Approachable and responsive to requests
  • Highly organized and detail oriented
  • Good proofreading skills
  • Strong customer service/relationship skills

Software Developer

Job Purpose  work alongside the existing IT team to develop and improve internal information systems.

  • Responsible for completing tasks as they pertain to new and ongoing IT developments.
  • Prioritize tasks based on project deadlines and project priority level.
  • Communicate updates with all departments to ensure that all needs/requirements are being met.

 Required Skills/Experience 

  • Bachelor’s degree or relevant equivalent experience.
  • HTML (required): for UI in both Cold Fusion and Asp.Net
  • JavaScript (required): needed for client validation, and showing/hiding fields based on client-side selections.
  • Adobe/PDF (required): knowledge of creating a PDF document with form fields that can be populated from code.
  • C# (required)
  • Asp.Net (required)
  • SQL (required): basic, working knowledge and understanding of how to call stored procedures.
  • 1-2 years of development experience preferred. 

Equal Employment Opportunity Statement

Orchid Medical is an equal opportunity employer and is committed to the principle of equal employment, free of discrimination or harassment. All employment decisions at Orchid Medical are based solely on business needs, job requirements and individual qualifications.