High-touch Service. Quality Solutions.
Better Outcomes. Lower Costs.
Orchid is a leading, national provider of integrated ancillary and surgical cost containment solutions to over 300 clients in the workers’ compensation industry. We offer a broad range of medical management services including durable medical equipment (DME) and supplies, orthotics and prosthetics, home healthcare, complex care, home and vehicle modifications, diagnostic imaging, physical medicine, transportation and language, Surgical Cost Containment Program®, long-term care, retrospective DME and urinary drug monitoring. Our clients include insurance carriers, government agencies, third party administrators, managed care organizations and self-insured employers.
Our Mission
To provide high-touch customer care while delivering quality products and services that expedite successful outcomes for injured workers and savings for our clients.
Our Difference
Back to Life. Back to Work.
At Orchid, we understand that injured workers are more than an injury. Our collaborative approach helps build a thriving ‘back to work’ mindset that shines a positive light on the injured worker. Together, we are committed to the collective goal of helping to ensure injured workers receive the appropriate care and services they need to get back to life and work as quickly and cost-efficiently as possible.
Moving Forward. Working Together.
In every step of the recovery process, we work collaboratively with claim professionals, case managers and provider partners to efficiently align and deliver an integrated solution that helps to achieve better outcomes for injured workers and lower costs for our clients.
Together, we keep claims moving forward and injured workers toward recovery.
Click here to download our company snapshot. Contact us to learn more.
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Our Careers
At Orchid, we are known for the outstanding service we provide to our customers at every point of contact. This is achieved by providing a work environment that attracts qualified, knowledgeable and dedicated individuals. Orchid offers an extensive benefits package…
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Our Current Openings
Analyst, Accounts Receivable Job Purpose responsible for day-to-day accounts processing. This position will require strong professional communication skills, attention to detail, problem solving skills, and the ability to carry out multiple tasks in a fast paced, changing environment. Key Responsibilities…
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Our Customers
Best-In-Class Service At Orchid, all of our operations which includes our customer care center are based in the US. There are no off-shore services or automated phone trees. When you call Orchid, an intake specialist answers and pairs you with …
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Our Giving
At Orchid, good corporate citizenship is a cornerstone of our values and culture. Through employee volunteerism, charitable giving and corporate sponsorships, Orchid understands the importance of supporting initiatives that directly benefit our employees, clients, partners, community and industry. Orchid has …
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Our Story
Established in 2002 as a durable medical equipment (DME) and medical supplies provider, Orchid was founded on the principle of delivering reliable services and quality care to the insurance industry. Today, Orchid has evolved into a leading, national provider of …
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Our Team
Our leadership team is comprised of industry veterans who understand the unique challenges within workers’ compensation. Each day, this team leads the company in our mission of delivering better outcomes for injured workers and lower costs for our clients. Meet …
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Our Technology
OMNI Power At Your Fingertips Our proprietary technology platform, Orchid Medical Network Integration® (OMNI), delivers the precise information you want in the format you need. Specifically designed for referral tracking and management, OMNI is versatile, powerful and readily adapts to …