We are monitoring the COVID-19 situation and are prepared to support your needs during these challenging times.
As COVID-19 and its impact on our global health and economy continues to evolve, we remain focused on the health and safety of our employees and our communities, as well as our commitment to you, our clients. We are here to support you and are working hard to ensure our team members and provider network continue to provide care and services for injured workers across the nation.
To all of us at Orchid Medical, “Moving Forward. Working Together.” is more than a tagline — it’s our commitment. We know you are faced with many challenges and difficult decisions during this period of uncertainty. Our dedicated response team is working around the clock to ensure we are doing everything possible to support you and injured workers and lessen the burden on your mind and career.
We have thoroughly planned and tested our operational processes and technology system for complete business continuity. We are working closely with our network providers to ensure they are following a response plan for COVID-19 within their agencies and facilities.
To maximize our employees’ safety, we have enacted our incident response plan, allowing our team to work remotely in a business continuity capacity with no noticeable impact to our clients’ service levels.
The most important thing for all of us at Orchid Medical is to ensure the continuation of the highest level of customer service to you, our clients, and provide injured workers with the care and services they need while doing our part to prevent the possible spread of COVID-19 in our communities.
Our thoughts are with everyone impacted by this pandemic, and we hope for everyone to remain healthy and safe as we work through these challenging times.
We are all in this together, and we will move forward, working together.
Thank you for your continued trust in us.